Premier Polysteel® Privacy Policy

Premier Polysteel®, a division of ADA Enterprises, Inc. (“Premier Polysteel®”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information gathered through premierpolysteel.com (the “Website”).

1. Information We Collect

We collect information you provide directly to us, including:

Contact information (name, business name, email address, phone number, mailing address) submitted through quote request forms, contact forms, catalog requests, pricing guide requests, and sample requests
Order information and transaction data when you purchase products through the Website
Communications you send to us by email or through the Website
Comments submitted on blog posts, including your name and email address if provided

We also automatically collect certain technical information when you visit the Website, including:

IP address and browser type
Pages visited and time spent on the Website
Referring website or search terms
Cookie and tracking data (see Section 4)

2. How We Use Your Information

We use the information we collect to:

Process quote requests and respond to inquiries within our stated business hours
Process and fulfill product orders
Send order confirmations, shipping notifications, and customer service communications
Send catalogs, pricing guides, and product samples you have requested
Send occasional product updates, trade show announcements, or promotional communications (you may opt out at any time)
Improve the Website and our products and services
Comply with legal obligations

3. How We Share Your Information

Premier Polysteel® does not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

With our sales representatives and distributors (including COF Europe for European inquiries) to fulfill your request or order
With third-party service providers who assist us in operating the Website, processing payments, or fulfilling orders — these providers are contractually required to keep your information confidential
With our parent company, ADA Enterprises, Inc., as necessary for business operations
When required by law, court order, or governmental authority
In connection with a merger, acquisition, or sale of all or substantially all of our assets

4. Cookies and Tracking

The Website uses cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and analyze Website traffic. We use Google Analytics to understand how visitors use the Website. Google Analytics collects anonymous usage data including pages visited, time spent on the site, and general location data. This data is processed by Google in accordance with their privacy policy, available at policies.google.com/privacy.

We also use Google Ads for advertising purposes. Google Ads may use cookies to show Premier Polysteel® advertisements to visitors who have previously visited our Website (remarketing). Google Ads conversion tracking cookies help us measure the effectiveness of our advertising campaigns. You may opt out of Google’s use of cookies for advertising purposes by visiting Google’s Ads Settings at adssettings.google.com. You may also opt out of third-party vendor use of cookies for advertising by visiting aboutads.info.

You may disable cookies through your browser settings. Disabling cookies may affect certain features of the Website. By continuing to use the Website, you consent to our use of cookies as described in this policy.

5. Data Security

Premier Polysteel® takes reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Customer order information is retained in accordance with applicable tax and business record requirements.

7. Third-Party Links

The Website may contain links to third-party websites, including trade association websites, distributor websites, and other resources. Premier Polysteel® is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

The Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Your Rights and Choices

You may opt out of marketing communications from Premier Polysteel® at any time by clicking the unsubscribe link in any marketing email or by contacting us directly at sales@premierpolysteel.com.

If you have questions about the personal information, we hold about you or wish to request correction or deletion of your information, please contact us using the information below. We will respond to reasonable requests in accordance with applicable law.

10. Changes to This Policy

Premier Polysteel® may update this Privacy Policy from time to time. Changes will be posted to this page with an updated effective date. Your continued use of the Website following any changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

11. Contact Us

Questions or concerns about this Privacy Policy may be directed to:

Premier Polysteel® / ADA Enterprises, Inc. 
305 Enterprise Drive, PO Box 77 
Northwood, Iowa 50459 
Phone: (877) 746-3826 
Email: sales@premierpolysteel.com