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The Premier Polysteel 20-Year Limited Warranty

Our warranty isn't a marketing linE. It’s A reflection of what we know our furniture can handle.

We offer a twenty-year limited warranty on all standard products* from the date of purchase from the original purchaser.

It’s not a promotional offer. It’s a direct result of how our furniture is built: heavy-gauge steel, 100% plastisol coated on every surface, and manufactured under our direct quality control in Northwood, Iowa.

Why Can We Offer a 20-Year Warranty?

Because we control every step of the process

Quality Materials and Expert Craftsmanship

Our steel is cut, welded, coated, cured, and inspected under one roof.

Fully Protected from the Elements

The 1/8+ inch plastisol coating bonds permanently to the metal, sealing out moisture, UV damage, and corrosion at every point.

Over 50 Years in the Business

After 50+ years of manufacturing, we know exactly how our products perform in the field. The warranty reflects that confidence.

*Please note: Our 20-year limited warranty applies to products manufactured by Premier Polysteel in Northwood, Iowa. Distributed goods including grills, dome lids, fire rings, and umbrellas are not covered under our 20-year warranty and are subject to the warranty terms of their respective manufacturers.

How Our Warranty Compares

    
 Plastisol (PVC)
Coated Steel
Thermoplastic
Coated Steel
Recycled Plastic
Lumber
Pressure-Treated
Wood
Featurespremier-matThermoplastic_Coated_Steel_1recycled-lumberpressure-wood
Coating Thickness0.125"0.002"N/AN/A
Commercial Warranty20 YearsVaries by ManufacturerVaries by ManufacturerVaries
Rust ResistantYes — Fully Sealed, No Exposed MetalVaries by Coating Thickness and CoverageYesNo
AntimicrobialYes — Built into Coating per ASTM G21-90NoNot Typically IncludedNo
UV StableYes — UV-Stabilized CoatingLimitedLimitedNo
Coating MaintenanceVirtually None — Soap and Water Cleaning OnlyVaries by ManufacturerVaries by ManufacturerRequires periodic staining, sealing, and repairs
Made in the USAYes — Northwood, IowaVariesVariesVaries
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A 20+ year old thermoplastic coated steel bench

The Real Cost of a Shorter Warranty

A warranty is a manufacturer’s promise, and the length of that promise tells you exactly how confident they are in their product. Premier Polysteel’s 20-year warranty isn’t a marketing line. It’s a reflection of what we know our furniture can handle.

The true cost of outdoor furniture goes beyond the purchase price. Repainting, repairs, replacement cycles, and the staff time spent managing it all, these expenses accumulate quietly over two decades and rarely factor into the original buying decision. For parks departments, school districts, and facility managers working within fixed budgets, those recurring costs add up fast and rarely make it into the original purchase decision.

A single Premier Polysteel purchase is backed by a 20-year limited warranty with minimal maintenance required. One budget line. No surprises. That’s the real return on investment.

Built to Outlast the Warranty

Because we control every step of the process

Over our 50 years of manufacturing we have yet to see our products fail within the warranty period under normal conditions.

We don’t build furniture to survive 20 years, we build it to stand long after the warranty expires. That’s why we put a 3,400-pound car on our picnic tables. Not to prove they’ll hold up for a photo. To show you what they’re built to handle every single day.

At Premier Polysteel, BUILT TO LAST means we build furniture to stand LONG AFTER the 20-YEAR WARRANTY expires.

What Does the Warranty Cover?

What’s Covered:

The Premier Polysteel 20-year limited warranty covers defects in materials and workmanship on all standard products under normal use and conditions.

Products must be installed per Premier Polysteel specifications. The warranty applies to the original purchaser from the date of purchase.



Structural Integrity of Welded Steel Frames

Premier Polysteel frames are welded or bolted to manufacturer specifications depending on the product configuration. The structural integrity of the steel frame is covered for the full 20-year warranty period under normal use and installation conditions.

Resistance to Rust and Corrosion

The plastisol coating seals every surface, including legs and braces, bonding permanently to the steel. When products are used and maintained per warranty terms, the coating provides full protection against rust and corrosion for the life of the warranty.

What’s Not Covered:

Our 20-year limited warranty applies to products manufactured by Premier Polysteel in Northwood, Iowa. Distributed goods including grills, dome lids, fire rings, and umbrellas are not covered under our 20-year warranty and are subject to the warranty terms of their respective manufacturers.

For standard products eligible for warranty coverage, damage outside of normal use and conditions is not covered.

Damage or Improper Install

Damage from misuse, vandalism, acts of nature, or improper installation is not covered.

Normal Wear and Tear

Cosmetic wear from normal use over time (minor scuffing, surface marks) is not covered.

Product Modifications

Products modified after purchase without written approval from Premier Polysteel.

To make a warranty claim, please submit a request through our contact page and include the following details:

  • The original purchase information
  • Photo(s) of the issue
  • A detailed description of the concern

Our customer service team will review and respond to your request as soon as possible.
For questions, contact our customer service team at 877-746-3826.

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