My Quote

No products in the list

Quote
Wishlist
Account
Cart
0

Cart

0
Subtotal: $0
No products in the cart.

Frequently Asked Questions

Whether you’re comparing materials, planning a project budget, or ready to place an order, we’ve answered the most common questions we hear from facilities managers, landscape architects, and procurement teams below.

Jump to:

Products and Materials

What is plastisol coating?

Plastisol is a PVC-based (polyvinyl) coating applied as a liquid and heat-cured to bond permanently to steel. Premier Polysteel applies a 1/8+ inch layer to every surface of every product, creating a UV-stable, mildew-resistant barrier that eliminates rust and requires minimal maintenance.

Powder coating is a thinner and less durable than plastisol over time. Plastisol is a thick, rubberized coating bonded directly to the steel that won’t chip, peel, or require repainting. That’s why we offer a 20-year warranty while competitor warranties vary significantly.

No. Unlike bare metal or thin powder-coated surfaces, our plastisol coating does not conduct heat the same way. The surface stays significantly cooler than bare metal or powder-coated surfaces and won’t freeze to skin in cold weather.

We offer 12 standard UV-stable color options. Color is mixed throughout the coating, not applied to the surface, so it won’t peel, chip, or need touch-up.

Yes. Our plastisol coating includes built-in antimicrobial protection. This makes our furniture particularly well suited for schools, restaurants, and other high-traffic public spaces where hygiene matters.

Warranty and Durability

What does the 20-year warranty cover?

Our warranty covers defects in materials and workmanship on all standard products under normal use, including structural integrity of welded steel frames and resistance to rust and corrosion.

Learn More About Our 20-Year Warranty

Competitor warranties vary significantly across the industry. Our 20-year warranty is among the longest warranties available in the commercial outdoor furniture industry.

Learn More About Our 20-Year Warranty

No. Every surface is sealed with plastisol, including legs, braces, in-ground posts, and hardware. No exposed metal means no rust. Ever.

Learn More About Our 20-Year Warranty

No. Grills, fire rings, dome lids, and umbrellas are distributed products, they are not manufactured by Premier Pplysteel and are not covered under our 20-year limited warranty. These products are subject to the warranty terms of their respective manufacturers. Contact our sales team for details on specific product warranties.

Learn More About Our 20-Year Warranty

Ordering and Lead Times

What is the current lead time?

Standard lead time is approximately 6-weeks from order confirmation.

Yes. Add products to your cart and submit a quote request, or contact our sales team directly for project-level pricing.

Contact or sales team and we’ll connect you with the right representative for your region.

Contact us

Installation and Maintenance

What mounting options are available?

Most products are available in free-standing, surface mount, and in-ground configurations. Some bench models also offer wall mount. Check individual product pages for available options.

Free Standing*
*Free Standing with Surface Mount Option is Available
Surface Mount
In-Ground Mount
Wall Mount*
*Only available in some bench models

Soap and water is all it takes. No painting, staining, chemical treatments, or seasonal maintenance required, just an occasional rinse to keep your furniture looking its best.

All assembly instructions and product specifications are available as downloadable PDFs on our Specs & Assembly page.

Surface mount installation uses base plates that bolt directly to an existing concrete surface, ideal for patios, plazas, and areas with existing concrete pads. In-ground installation sets posts permanently into poured concrete below grade, no surface concrete pad is required, making it ideal for parks, campgrounds, and open green spaces. Free-standing products require no anchoring and can be repositioned as needed. See individual product pages for available mounting options.


Learn more on Specs & Assembly page

Free Standing*
*Free Standing with Surface Mount Option is Available
Surface Mount
In-Ground Mount
Wall Mount*
*Only available in some bench models

Shipping and Delivery

Do you ship nationwide?

Yes. We ship across the United States from our manufacturing facility in Northwood, Iowa.

View Shipping Policy

Yes. Our logistics team will coordinate shipping on your behalf, though customers do have the option to arrange their own freight. European orders are handled through our distributor, COF Europe, based in the Netherlands. For other international inquiries, contact our sales team.

Contact us 

No merchandise may be returned without prior written authorization. Full return policy details are available on our return policy page.

View return policy page

Sizing and Dimensions

What is the standard size of a commercial picnic table?

Standard commercial picnic tables range from 4 feet to 10 feet in length. Premier Polysteel’s most popular sizes include 4-foot square tables, 6-foot rectangle tables, and 8-foot rectangle tables.

Most Popular Picnic Table Sizes:

Commercial park benches are typically available in 4-foot, 6-foot, and 8-foot lengths. Premier Polysteel’s Champion benches feature a 10-inch seat depth, while our Champion Supreme line offers a deeper 15-inch seat with a contoured back for extended comfort.

For general use, allow approximately 2 linear feet of bench space per person. A 6-foot table comfortably seats 6-8 adults. A 4-foot square table seats up to 8 with access from all sides. For ADA-accessible seating, our accessible models provide wheelchair access from one or both ends, capacity varies by model.

Shop picnic tables

ADA Accessibility

Are your picnic tables ADA compliant?

Yes. Premier Polysteel manufactures a full line of ADA-accessible picnic tables with wheelchair-accessible ends, proper knee clearance (minimum 27 inches), and surface heights between 28-34 inches per federal requirements. Available in square, and rectangle configurations.

Shop ADA Accessible Picnic Tables

ADA accessibility requirements vary depending on your installation type, facility, and applicable local and federal guidelines. Our representatives can help you determine the right mix for your project.

Use Our Space Fit Calculator

Customization and Specifications

Can I get custom colors or lettering?

We offer custom precision-cut lettering for benches, allowing you to display school names, organization logos, or memorial text. Color options are available from our standard range of UV-stable plastisol colors. Contact our sales team and we’ll connect you with the right representative.

Find A Rep

Yes. Our Design Hub provides downloadable CAD and specification files for landscape architects and project specifiers.

View design hub

Premier Polysteel products are available in expanded metal and perforated steel surfaces across the full product line. Laser-cut steel is available on select products, check individual product pages for availability.

Free Standing*
Perforated Steel
Laser Cut Steel
Welded Rod

Yes, Premier Polysteel currently offers shaded benches. Contact our sales team to learn more about available shade options for your project.

Contact us

Memorial Products

What personalization options are available for memorial products?

Two plaque styles are available. Sublimated plaques feature a white background with full-color photos and text, ideal for portraits and detailed imagery. The brass-appearance plaque is an engravable plastic option with a brass-like finish that accepts text, clip art, and custom designs, without the tarnishing or rusting associated with real brass.

Any Premier Polysteel bench, buddy bench, picnic table, or swing can be made into a memorial product with the addition of a plaque.

Both plaque styles are highly rated for outdoor use. The plaque is not covered under the 20-year product warranty but is designed to hold up in outdoor conditions over time.

Many parks, municipalities, schools, and organizations run memorial bench programs that allow families to purchase a named bench as a tribute to a loved one. Premier Polysteel supports these programs with volume pricing and plaque coordination. Contact us to learn more.

There is no strict character limit for plaque text, but keep in mind that the more text you include, the smaller it will appear on the finished plaque. For best readability, shorter inscriptions and larger photos or graphics tend to produce the most impactful result.